SHIPPING/RETURN

PARCEL POST STANDARD DELIVERY - $5 AUD
- FREE STANDARD DELIVERY available for orders above $100 AUD

EXPRESS POST DELIVERY - $10 AUD

How do I check the status of my order?
Once your order is packed and shipped, you will receive an email notification with your tracking information.

How fast is the shipping & fulfilment?
Once purchased please allow 1-2 days for processing. Once shipped, domestic orders within Australia are generally received within 7 business days. We do not ship on Saturdays, Sundays, or holidays.

Do we ship international?
Yes! for international shipping please allow 1-2 days processing time and a further 10-15 days of arrival. Delivery times will vary depending on location which will be indicated upon checkout. We do not ship on Saturday, Sundays or holidays.

What happens if my packaging does not arrive or goes missing?

If you do not receive your item or it is misplaced/lost during the courier process please email
steven@nakamaacademy.com.au so that we can investigate and make it right, we want to ensure you are happy
with our service.

DISCLAIMER
While we will do all we can to ensure your order is delivered on time, nakama academy cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

IF THERE IS NO ONE PRESENT TO SIGN FOR YOUR PACKAGE, IT WILL BE LEFT AT YOUR ADDRESS. NAKAMA ACADEMY CANNOT BE HELD RESPONSIBLE FOR PACKAGES ONCE THEY THEY HAVE BEEN SHIPPED.

FOR FURTHER ENQUIRIES ABOUT SHIPPING OR YOUR ORDER, PLEASE CONTACT US
AT
steven@nakamaacademy.com.au