Apparel Refund Policy

This refund policy applies to all purchases from us, unless stated otherwise.

CUSTOMER SATISFACTION IS OUR TOP PRIORITY.

We hope you love your new Nakama Academy Apparel just as much as we do. However we have a Returns Policy in place if you are not 100% satisfied with your purchase.

CHANGE OF MIND

In the event that you receive the products which you purchased, as stated, but you simply change your mind, we may, at our discretion, offer you a refund or exchange provided that:

You notify us within 10 days of receipt.

Item/s must be unused, unwashed and in impeccable condition.
Garments with distinct odor, blemishes, signs of wear and tear or covered in animal/human hair will not be accepted.
Items which are outside of our 10-day return period cannot be returned. If you have any further queries, please contact our team.

All items are thoroughly inspected before any action is taken. If the item being returned does not comply with our standards as mentioned above, the customer will be contacted and given the option to have this returned to them (at the customer’s cost), or for this to be disposed of.

If the returned item is not satisfactory, both the original cost and reshipment fee will be charged to have the item returned. Please ensure you thoroughly check your item/s being returned (inside/out).

If the customer has contacted us and found a fault with one of their products, Nakama Academy will cover the return shipping costs.